A brand new journey at Legoland was compelled to shut on its opening day as a result of technical points, leaving queues of upset youngsters.
The Windsor theme park’s Haunted Home Monster Get together journey opened on Saturday – with guests queuing for 2 hours for the attraction – however closed shortly afterwards and remained closed on Sunday.
A press release on Legoland’s web site stated the journey will nonetheless be closed on Monday.
Lauren Melling, 30, stated she travelled from Essex along with her two sons particularly for the brand new journey, however four-year-old Teddy was left “crying” and “upset” after being turned away.
She stated the household had queued for 2 hours within the rain earlier than being informed the journey had damaged down.
“There have been lots of people moaning. There have been a great deal of folks that had gone there, clearly like us, for that journey,” she stated.
“So yeah, individuals had been actually irritated.”
Ms Melling added that she believed the journey had solely labored for an hour or so earlier than breaking down.
In a press release, Legoland stated: “We’re experiencing technical points with the Haunted Home Monster Get together, which implies that we cannot be able to open the journey tomorrow (Monday 15 April).
“We’re working with the journey producer to have the journey again in operation as quickly as we are able to and we’ll preserve you knowledgeable of any updates on our social channels.
“We apologise for any disappointment and hope you’ll benefit from the many different rides, exhibits and sights throughout the resort.”
Numerous guests took to Twitter to specific their anger.
@LEGOLANDWindsor I’ve three EXTREMELY disenchanted youngsters who can’t journey the Haunted Home journey because it doesn’t work. Opening weekend and it’s CLOSED ALL DAY! What a joke. Was shut until 12 yesterday and solely open for a couple of hours until it broke down so we couldn’t go on it. 🤬
— Al Forsyth (@Battlefleet_Al) April 14, 2019
One social media consumer stated: “@LEGOLANDWindsor I’ve three EXTREMELY disenchanted youngsters who can’t journey the Haunted Home journey because it would not work.
“Opening weekend and it is CLOSED ALL DAY! What a joke. Was shut until 12 yesterday and solely open for a couple of hours until it broke down so we couldn’t go on it.”
One other claimed six rides and plenty of meals shops had been closed via the park and stated there have been “so many upset households”.